About Us

What Should I Know About Lithia?

The first thing you should know about Lithia is that we're dedicated to satisfying you. This is true from the moment we hand you the keys to your new or used vehicle, all the way to 250,000 kilometres (or more) down the road when you might finally decide to let go of your much loved vehicle for something else.

To complement our stellar collection of automobiles, our state-of-the-art auto repair centres are dedicated to keeping your vehicle young at heart until the day you decide to retire it.

At the foundation of Lithia is a desire to bring drivers an assortment of new and used vehicles capable of transforming everyday commutes into something a little more extraordinary.

And, of course, we wouldn't be complete without our excellent, in-house teams of car financing specialists at each Lithia dealership. More than just being good with maths, they're good with people; which makes for a zero-stress auto financing experience.

Lithia's mission of Growth Powered by People guides us to provide transportation solutions wherever, whenever and however our consumer's desire.

Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. In December 1996, Walt's son Sid DeBoer transformed 5 stores and 19 franchises into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). He envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.

Lithia is a leading provider of personal transportation solutions in North America and is among the fastest-growing companies in the Fortune 500. We provide a wide array of products and services throughout our consumer's vehicle ownership experience.  We strive to create simple and transparent transportation solutions wherever, whenever, and however consumers desire.

If you have any concerns or would like to provide us with some feedback please let us know at lithiacares.com.  We look forward to hearing from you.

We pride ourselves on honest customer service that serves you, the customer. We know your time is valuable, and we've worked hard to make car buying as fast, simple and transparent as possible. 

Upfront Pricing
Fair market pricing for our new-preowned vehicles

No Hidden Fees
No more pre-loaded or admin fees. Everything in plain sight.

No being passed from associate to associate
You'll deal with just one salesperson for the entire buying process. 

Shop online 24/7
We operate on your schedule. Browse inventory, get accurate pricing ad payments, and initiate or complete your purchase wherever you want, whenever you want.

Money-Back Guarantee
There's no way to buy the wrong car from Pfaff. With our three-day, 300-km money-back guarantee on in-stock vehicles and 30-day, 1,500-km exchange policy, you have the ultimate peace of mind.